Privacy Policy

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other data-protection provisions is:

2. Data protection officer

The appointment of a data protection officer is not required under Art. 37 GDPR, as our company does not, as a rule, permanently employ at least 20 people in the automated processing of personal data. For any data-protection questions, you may contact the email address stated above at any time.

3. Collection and storage of personal data

When you access our website, the browser used on your device automatically sends the following information to our website's server and temporarily stores it in what are known as server log files:

• IP address of the requesting device
• Browser type and browser version
• Operating system used
• Referrer URL (the previously visited page)
• Date and time of access
• Host name of the accessing device

The data mentioned is processed for the following purposes: ensuring a smooth connection to the website, ensuring comfortable use of our website, evaluating system security and stability, and for further administrative purposes.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest). Our legitimate interest arises from the purposes of data collection listed above, in particular the security and stability of our website.

Storage period: The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of data collected to provide the website, this is when the respective session has ended. The server log files are automatically deleted after 7 days at the latest.

4. Contact form

If you send us inquiries via the contact form, the details you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. The following data is collected:

• Name
• Email address
• Phone number (if provided)
• Message content

We do not share this data without your consent.

Legal basis: Art. 6(1)(b) GDPR (performance of pre-contractual measures taken at the request of the data subject). Insofar as your inquiry is not aimed at concluding a contract, Art. 6(1)(f) GDPR (legitimate interest in the effective handling of the inquiries addressed to us) is the legal basis.

Storage period: The data you enter in the contact form remains with us until you ask us to delete it, withdraw your consent to its storage, or the purpose for storing the data no longer applies. Mandatory statutory provisions — in particular retention periods — remain unaffected.

5. Cookies

Our website uses only technically necessary cookies. These are small text files that your browser automatically creates and that are stored on your device when you visit our website.

Technically necessary cookies are exempt from the consent requirement pursuant to Section 25(2) TTDSG (German Telecommunications-Telemedia Data Protection Act), as they are strictly necessary for the operation of the website. These cookies cannot be deactivated.

We do not use tracking cookies, analytics cookies or advertising cookies without your prior express consent. Any such consent is obtained via our cookie-consent banner where applicable.

Legal basis for technically necessary cookies: Section 25(2) TTDSG in conjunction with Art. 6(1)(f) GDPR.
Legal basis for optional cookies: Art. 6(1)(a) GDPR (consent).

6. Google Ads conversion tracking

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter „Google“).

Purpose: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. When you click on an ad served by Google, a cookie for conversion tracking is stored on your device. These cookies expire after 30 days and are not used for personal identification.

If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. The information obtained via conversion cookies is used to create conversion statistics for Ads customers who have opted in to conversion tracking.

Legal basis: Art. 6(1)(a) GDPR (consent). The conversion-tracking cookie is only set if you have given your consent via our cookie-consent banner. You can withdraw your consent at any time with effect for the future.

Data transfer to third countries: Google may transfer collected data to the USA. The transfer takes place on the basis of the EU-US Data Privacy Framework (DPF). Further information can be found in Google's privacy policy: https://policies.google.com/privacy.

7. Payment processing

Insofar as a payment obligation exists after conclusion of a contract, we use an external payment service provider for payment processing. Your payment data (e.g. credit card number, bank details) is transmitted directly to the payment service provider and processed there.

We ourselves never store complete credit card or bank details on our servers. From the payment service provider we receive only a confirmation of the success or failure of the payment and, where applicable, a transaction ID for allocation.

Legal basis: Art. 6(1)(b) GDPR (performance of a contract). The processing of payment data is necessary to fulfill the contract concluded between you and us.

8. Data transfer to third countries

Since our company is based in the Federative Republic of Brazil, personal data is transferred to a third country. Brazil does not currently have an adequacy decision from the European Commission. The data transfer therefore takes place on the basis of appropriate safeguards in accordance with Art. 46 GDPR.

Safeguards: Insofar as personal data is transferred to recipients in third countries not covered by the DPF adequacy decision, we ensure through appropriate safeguards that the rights of data subjects are adequately protected. To this end, we conclude EU Standard Contractual Clauses in accordance with Art. 46(2)(c) GDPR.

In exceptional cases, the transfer may be based on your explicit consent in accordance with Art. 49(1)(a) GDPR. In this case, you will be informed of the possible risks before the transfer.

9. Your rights (Art. 15–21 GDPR)

You have the following rights vis-à-vis the controller regarding your personal data:

• Right of access (Art. 15 GDPR) — You have the right to request information about whether and which personal data we process about you, and to receive copies of that data.
• Right to rectification (Art. 16 GDPR) — You have the right to request the immediate rectification of inaccurate personal data.
• Right to erasure (Art. 17 GDPR) — You have the right to request the erasure of your personal data, provided there is no legitimate reason for further processing.
• Right to restriction (Art. 18 GDPR) — You have the right to request the restriction of the processing of your personal data.
• Right to data portability (Art. 20 GDPR) — You have the right to receive the data concerning you in a structured, commonly used and machine-readable format.
• Right to object (Art. 21 GDPR) — You have the right to object at any time to the processing of your personal data based on Art. 6(1)(f) GDPR.

To exercise your rights, please contact us by email at: [email protected]. We will process your request without delay, and no later than within one month.

10. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right under Art. 77 GDPR to lodge a complaint with a data-protection supervisory authority if you consider that the processing of your personal data infringes the GDPR.

You may exercise this right with a supervisory authority in the member state of your residence, place of work or the place of the alleged infringement. A list of data-protection supervisory authorities in Germany is available at: https://www.bfdi.bund.de.

11. Changes to this privacy policy

We reserve the right to adapt this privacy policy in order to bring it into line with changed legal situations or in the event of changes to the service or data processing. However, this applies only with regard to statements on data processing. Insofar as consent is required or components of the privacy policy contain provisions of the contractual relationship with users, the changes are made only with the users' consent.

The current version is always available on this page. Please check the content of our privacy policy regularly.

As of: July 2026